“I want to recognize & commend the extraordinary efforts of your publication’s Featured Media staff, specifically Jenna for going the extra mile in assisting me with the printing and on-time delivery of photo of my Christmas cards. Although I thought I was allowing enough time to upload and submit my choice photo for the cards, my inadequacies in properly doing so presented some difficulties. But with Jenna’s patience & perseverance, she was not able to not only work her magic in getting the cards printed successfully, she also apologized for the delay and ended up expediting my cards. Kudos! “